Publicat 27 Feb 2020 | Reactualizat 26 Mar 2020 | Expiră 29 Mar 2020

Reporting and Data Analyst with English

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Candidatul ideal

  • Advanced level of English (both spoken and written)
  • Medium knowledge of Microsoft Excel VBA & SQL database experience or understanding;
  • Advanced knowledge of Microsoft Excel functions and formulas;
  • Demonstrated teamwork and adaptable to workgroup environment
  • Excellent communication and interpersonal skills
  • Bachelor’s degree in Computer Science/ Economics or equivalent;
  • Web development programming language is a plus;
  • Experience with large data bases and understanding;
  • Demonstrated excellent customer care, satisfaction and interpersonal skills
  • Solid planning and organizing ability
  • High level of motivation, maturity & dependability under high pressure situations
  • Ability to build strong relationships with remote teams
  • Experience in working within a shared services environment
  • Immaculate attention to detail

Descrierea jobului

Role overview:

The jobholder has accountability for reporting business with revenue & margin performance, providing reporting / analysis, driving standardization, continuous improvement and consistency across aligned accounts.
This role transforms data into information that can be utilized to make business decisions and actions.

Reporting analysts frequently work across business lines, conferring with managers and executives to gather requirements and specifications while developing enhanced data and reporting tools. They work directly with team leaders to gain a better sense of the current shortcomings in reporting technology and devise solutions to enhance reporting and data management.

The key responsabilities of the role include but are exclusive to:

  • Responsible for daily / weekly / monthly / Quarterly reporting on business trends and account performance
  • Develop/Maintenance/Improve Microsoft Access Databasese, including tables, queries, forms and reports
  • Use Visual Basic in Microsoft Applications, including Excel & Accesses
  • Use Advanced Excel capabilities, including pivot tables, lookups, complex formulash and graphing to streamline business process
  • Prepare business documents and presentations for upper management and executives
  • Adhere to the timelines as specified by the client for deliverables
  • Validating the QBR / MBR output
  • Manage escalations and offer assistance in complex issues
  • Work directly with internal and external stakeholders to determine reporting requirments and develop appropriate solutions for new reports and modification of existing ones
  • Service improvement planning including root cause analysis, identifying issues and proposing improvement within the Database
  • Designing and developing reporting tools that are then deployed across the organization.
  • Attends/presents business presentation for upper management
  • Provide input around SLA contractual calculation and mitigation in line with contractual agreements

Descrierea companiei

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others. With a worldwide network of R&D, innovation labs and delivery centers, and 120,000+ ‘Ideapreneurs’ working in 39 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.


Reporting and Data Analyst with English  -  HCL Technologies Ltd.

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