Publicat 27 Feb 2020 | Reactualizat 28 Mar 2020 | Expiră 29 Mar 2020

After Sales Representative

1 post |  Aplicare externa
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Candidatul ideal

  • Relevant education & work experience, preferably in sales, customer services or after sales;
  • Perfect communication skills in Romanian and very good in English;
  • Strong communication and listening skills;
  • Positive attitude and persistence, able to solve issues or complaints whilst providing the best service;
  • You find pleasure in building excellent relationships whereby patience and understanding is key;
  • Can work individually as well in a team and you are a relevant link between different departments.

Descrierea jobului

The goal of our After Sales Representative is to keep current restaurants on the platform and to ensure high retention levels. One of their main responsibilities is to handle restaurant retrievals. To achieve their goals, they often need to work closely with other departments in the company and solve customer issues effectively.

Next to keeping restaurants on the platform, the After Sales Representative is THE person to go to when the owner of a restaurant changes. Contacting the new owner, convincing him/her to work with us, gathering the full contract information and closing the old contract are part of the work with the customers.

  • Keep restaurant partners on the platform, increase retention and decrease cancellation rate;
  • Deal with owner changes - organize and execute all owner changes, so that the restaurants can go online again as quickly as possible;
  • Managing cancellation requests with the aim to keep restaurants satisfied and online;
  • Work closely with the team and other departments for excellent results;
  • Reporting of sales performance and communication via our CRM system;
  • Support in occasional projects within or outside the assigned region;
  • Monitoring of and feedback on competition’s activity.

Descrierea companiei

As, we are proud to be one of the world's leading food delivery marketplaces. Ever since we started, way back in 2000, we've focused relentlessly on our purpose: to connect hungry consumers and great restaurants through our platform. Today we are an international group of dedicated, passionate people who are honoured to say: 'We are'. is the european leader of the online food delivery market. The platform connects consumers and restaurants in 10 European countries plus Israel.

  • Variety in your work and a fantastic, informal team atmosphere;
  • A challenging environment that will stimulate you to grow as a professional;
  • Awesome company events (e.g. summer party and yearly skiing trip);
  • A competitive salary;
  • Work in a fast-growing, international eCommerce company;
  • A dynamic work environment with a culture that is open, innovative and performance-orientated.

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After Sales Representative  -  SC HELLOHUNGRY SA

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